About Us

Breadcrumb trail

Need Help or want to give your feedback?

Whether you’re having trouble with your account, or would like to make a suggestion, Canadian Blood Services offers you quick and convenient options to troubleshoot or get in touch. Contact us via live chat, consult our FAQ, send an email feedback@blood.ca, or give us a call at 1 888 2 DONATE (1-888-236-6283).

Contact Us

You can reach Canadian Blood Services by any of the following ways:

Toll-free phone:

1 888 2 DONATE (1-888-236-6283)



Standard mail:

Canadian Blood Services
1800 Alta Vista Drive
Ottawa, Ontario, K1G 4J5

Social media:

Find us on the following networks:


All social media accounts are updated and monitored Monday to Friday from 8 a.m. to 8 p.m. EST/EDT. Comments and tweets from users outside of these times will be reviewed at the beginning of the next business day.

Canadian Blood Services strives to create informative and engaging communities on social media and ask that users heed our Community Guidelines.

More contacts:

Office and Clinic Locations | Find a Clinic Near You | Media Contacts | Hospital Representatives

Head Office

Telephone: 613-739-2300
Fax: 613-731-1411
Address: 1800 Alta Vista Drive, Ottawa, Ontario, K1G 4J5

OneMatch Stem Cell & Marrow Network

Please contact the OneMatch office below and we will be pleased to assist you, or direct you to a OneMatch staff person in your area.

1800 Alta Vista Drive
Ottawa, ON K1G 4J5

Telephone: 1 888 2 DONATE (1-888-236-6283)

Change your address

If your contact information has changed, please let us know.

Your contact information can be changed online, or
Call us at 1 888 2 DONATE. We are always happy to hear from you.

Privacy & Access to Information

To request access to your records or access to corporate information, and for inquiries or concerns regarding our access to information and privacy practices, please contact us:

Telephone: 613-739-2483
Toll Free: 1-877-262-9191
Mail: Privacy & Access to Information, 1800 Alta Vista Drive, Ottawa, Ontario, K1G 4J5.


Please visit the Job Opportunities page to view current job postings and submit your resume on-line. If you have any questions about a specific job posting or the resume submission process, please send us an email at hr.recruitmentcentre@blood.ca.

We thank all applicants for their interest, however, only those candidates being considered for an interview will be contacted.

Office & clinic locations

Here is a regional list of mailing addresses, feedback e-mails,  and permanent blood donor clinics and hours. There may be more than one location per province. Please note that we do not operate in Québec.

British Columbia & YukonAlberta & Northwest TerritoriesSaskatchewanManitobaOntarioNew BrunswickNova ScotiaPrince Edward IslandNewfoundland and Labrador