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Need Help or want to give your feedback?

Whether you’re having trouble with your account, or would like to make a suggestion, Canadian Blood Services offers you quick and convenient options to troubleshoot or get in touch. Contact us via live chat, consult our FAQ, send an email, or give us a call at 1 888 2 DONATE (1-888-236-6283).

Change Your Address

Planning to or have you moved?

We don’t want to lose you! Please complete the form below and we will update your donor file within 30 days of receiving your information. For a personal name change, you must visit us in person with two pieces of personal identification.

Thank you!


(*) indicates a required field

Your Personal Identification
Date of birth *
Are you a OneMatch Stem Cell and Marrow Network Registrant?
Your Contact Information
Current information on file
New information
Authorization *
Effective date of address change *

Privacy Policy:
Canadian Blood Services respects your privacy and will not sell, rent or share your information with others. Please read our Privacy Policy.