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Whether you’re having trouble with your account, or would like to make a suggestion, Canadian Blood Services offers you quick and convenient options to troubleshoot or get in touch. Contact us via live chat, consult our FAQ, send an email, or give us a call at 1 888 2 DONATE (1-888-236-6283).


Accessibility Policy and Multi-Year Plan
Canadian Blood Services is committed to treating people in a way that allows them to maintain their dignity and independence. We are committed to meeting the needs of people with disabilities in a timely manner, and will do so by preventing and removing barriers to accessibility. Please see the attached accessibility plan which outlines the policies and actions that Canadian Blood Services have put in place to improve opportunities for people with disabilities.

Accessible Customer Service Policy
In fulfilling our mission, Canadian Blood Services is committed to providing its goods and services in a way that respects the dignity and independence of people with disabilities. We are also committed to giving people with disabilities the same opportunity to access our goods and services and allowing them to benefit from the same goods and services, in the same place and in a similar way as other customers. Please see the attached policy which outlines our mission, commitment and the ways we are committed to serving customers.