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Whether you’re having trouble with your account, or would like to make a suggestion, Canadian Blood Services offers you quick and convenient options to troubleshoot or get in touch. Contact us via live chat, consult our FAQ, send an email, or give us a call at 1 888 2 DONATE (1-888-236-6283).

Short Dated Plasma Protein Products

On June 30, 2014 Canadian Blood Services implemented a new process for distributing short dated Plasma Protein Products (PPP). “Short dated PPP” is defined as any lot number of PPP that is less than six months from expiry. This change is expected to improve the inventory management of PPP, for both Canadian Blood Services and transfusion service providers, as the new process will increase awareness of product shelf life and ensure short dated PPP distribution is targeted towards customers who have a high probability of product usage before outdate.

For information on our short dated plasma protein product initiative to improve inventory management and reduce wastage, see Customer Letter 2014-06.