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Need Help or want to give your feedback?

Whether you’re having trouble with your account, or would like to make a suggestion, Canadian Blood Services offers you quick and convenient options to troubleshoot or get in touch. Contact us via live chat, consult our FAQ, send an email, or give us a call at 1 888 2 DONATE (1-888-236-6283).

Volunteer Recognition

A Message From Our CEO

Dr. Graham Sher

Did you know that the warmth of your smile can calm a nervous donor? A casual conversation can give someone the confidence to donate blood — and your caring attitude can encourage a first-time donor to continue donating. These so-called ‘little things’ you do as a Canadian Blood Services volunteer contribute in a real and lasting way to saving lives.

The time you donate as an ambassador of Canada’s blood system will do more than ensure that blood donation remains a strong commitment of your community. When you make the donation experience something donors want to repeat, you allow young couples to become parents, children to continue dreaming of a healthy future, and people in need to enjoy the full scope of life your community has to offer. Our volunteers not only play a critical role in our blood system — they are the keys to the strength and vitality of their communities.

On behalf of everyone at Canadian Blood Services, I welcome you to our family and thank you for donating your time.


Dr. Graham Sher
Chief Executive Officer

Volunteers are the Heart of the Blood System

Because of the invaluable contributions volunteers make to the operation of Canada's blood system and stem cell network, we make every effort to recognize and celebrate their work. Highlights that happen throughout the year include:

National Volunteer Week (April 15-21, 2018)

National Volunteer Week pays special tribute to the more than 17,000 volunteers across the country who donate a combined 225,000 hours each year in support of Canadian Blood Services. Their talent and dedication allow us to make a difference for hundreds of thousands of Canadian hospital patients who need blood products each year. They reach out to their communities, raise awareness of the importance of blood donation, coordinate and host blood donor clinics, and greet and assist donors. In 2014, we created a video in honour of our volunteers entitled, “You Make a Difference”.

Find out more about National Volunteer Week 2018.

International Volunteer Day (December 5)

Observed all around the world, International Volunteer Day is a chance for organizations like Canadian Blood Services that depend on volunteers to celebrate and recognize their contributions, and to promote volunteering at the local, national and international levels.

For more information about International Volunteer Day, please visit Volunteer Canada.

Volunteer Milestone Awards

Volunteers who have contributed years of service are recognized with milestone awards to commemorate their achievements. Milestone awards are given for every five years of service.

Recognition Events

Canadian Blood Services locations across the country recognize volunteers for their support in both formal and informal ways. Some locations will hold social gatherings, host workshops, offer letters of confirmation of service or provide skill-development opportunities. At the national level, all locations submit nominations for the annual Honouring Our Lifeblood event held in Ottawa in September. One volunteer from each of our regions is selected to represent their fellow volunteers at this special two-day gathering. Local Honouring our Lifeblood events also occur in communities across the country, where milestone awards and special certificates are given to outstanding volunteers.